M77 Privacy Policy — How We Keep Your Data Safe

1Introduction

M77 is a trusted online gaming platform built for Bangladeshi players. We believe that creating a safe and transparent gaming environment starts with treating your privacy as our top priority. This Privacy Policy applies to the m77.ng website and all its services.

This policy details what personal data we collect and why, how it is stored and used, and the steps we take to protect it. By creating an account or using the m77 website, you are deemed to have accepted this Privacy Policy.

2What information we collect

M77 only collects information that is necessary to provide its services. We do not gather unnecessary data or intrude on your privacy.

3How Your Information Is Used

M77 uses your information only for specific, legitimate purposes. We never use your data for anything else without your consent.

• Identity information is used for account creation, verification, and management.
• Financial information is used to process deposits and withdrawals.
• Contact information is used to inform you about promotional offers, bonuses, and important updates.
• Technical data is used to detect fraud, multiple accounts, and bot activity.
• Gaming data is analysed to improve service quality and enhance the user experience.
• Your data may be used to meet legal obligations and respond to regulatory requirements.
• Gaming activity data is used to monitor responsible gaming behavior.

4Who We Share Your Information With

M77 never sells your personal information to third parties. In certain limited circumstances, a restricted set of data may be shared.

• Payment Provider: Only the information required to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Game providers: Only the information necessary to operate games is shared with gaming service providers.
• Legal authorities: Information may be disclosed in response to a valid legal order or regulatory authority request.
• Security Agency: Information may be shared to assist in investigating fraud or criminal activity.

5Cookie policy

M77 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser. The different types of cookies used are described below.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain website features.

6Security Measures

M77 protects your data using industry-leading technology and practices. Our security measures are multi-layered and continuously updated.

• 256-bit SSL/TLS encryption is applied to all data transmissions.
• Payment information is stored and processed in accordance with PCI-DSS standards.
• Two-Factor Authentication (2FA) is available for your account.
• Instant security alerts are sent for any suspicious login attempts.
• Regular third-party security audits are conducted.
• Sensitive data stored on our servers is kept in encrypted form.
• 24/7 monitoring is in place to detect any unusual activity.

7Your rights

M77 believes every user should have full control over their own data. Your rights are detailed below.

8Protection of minors

M77 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age verification is mandatory at registration.

• Age is verified at registration by checking your date of birth.
• A national ID or birth certificate may be requested if there is any doubt.
• Any account found to have been created by someone under 18 will be closed immediately.
• If a parent believes their child has created an account, please notify us immediately.

9Data Retention Period

M77 does not retain your data longer than necessary. Each category of information has a defined retention period.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

10Privacy Policy Updates

M77 may update this Privacy Policy as needed. Changes may be made due to legal requirements, new services, or security improvements.

• For significant changes, you will be notified in advance by email or SMS.
• The date of the latest update will always be displayed at the top of this page.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• You have the right to close your account if you do not agree to the changes.
• We recommend visiting this page regularly for the latest updates.

11Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, our dedicated support team is always ready to help. We provide support in Bengali.